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Ousmane Salifou Lankoandé
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Longueuil, QC · Availability : Open to opportunities

Ousmane Salifou Lankoandé

Modern Workplace and Azure Engineer | Intune · Entra ID · VMware

More than 15 years in IT, including a current engagement with the Québec Ministry of Cybersecurity and Digital Technology. I modernize and stabilize endpoint fleets and infrastructure: SCCM and Intune co-management, Entra ID, VMware virtualization and PowerShell automation.

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Featured projects

Case studies from real engagements: context, role, actions and results.

Endpoints and deployment

SCCM/Intune co-management, application deployment, diagnostics and PowerShell automation.

Micro Logic — engagement with the Ministry of Cybersecurity and Digital Technology (MCN), Québec · July 2023 – present

Stabilizing endpoint deployments under SCCM and Intune co-management

Troubleshooting and fixing software deployment failures across a Windows 10/11 fleet managed with SCCM and Intune co-management, inside a ministry with strict security requirements.

Application deployments diagnosed at the source and fixed with reusable scripts, instead of being reinstalled device by device.

  • SCCM / MECM
  • Microsoft Intune
  • Co-management
  • Windows 10/11
  • Active Directory
  • Entra ID
  • PowerShell
  • ServiceNow
  • +3

Read the case study

Québec Ministry of Cybersecurity and Digital Technology (MCN) and La Poste du Burkina Faso · 2015 – present

SUP-01 — Automating Windows support and diagnostics with PowerShell

Read-only automation of Windows checks: connectivity, services, logs, software inventory, versions, SCCM/MECM client and Windows Update. The project builds on documented work — silent installs, inventory, version checks, patches and remediation scripts.

A read-only PowerShell demonstration toolkit that structures Windows diagnostics and produces a traceable HTML report without applying automatic remediation.

  • PowerShell
  • Windows 10/11
  • Active Directory
  • SCCM / MECM
  • WinRM
  • Windows Update

Read the case study

Québec Ministry of Cybersecurity and Digital Technology (MCN) · July 2023 – present

SUP-02 — Deploying, administering and troubleshooting enterprise applications with SCCM/Intune

Deployment, upgrade, removal and troubleshooting of Windows applications with SCCM/MECM and Microsoft Intune: targeting, detection rules, client logs, return codes and documented remediation.

Targeted application deployments and failures diagnosed through policy, client logs, detection rules and return codes, with documented remediation and re-evaluation.

  • Microsoft SCCM / MECM
  • Microsoft Intune
  • Windows 10/11
  • MSI / MSIX
  • PowerShell
  • Software Center
  • +1

Read the case study

Québec Ministry of Cybersecurity and Digital Technology (MCN) · July 2023 – present

SUP-03 — Diagnosing and resolving incidents on Windows endpoints under SCCM/Intune co-management

A diagnostic method for co-managed Windows 10/11 endpoints: identity and enrollment, SCCM client state, Intune sync, policy assignment, workloads, client cycles, logs and re-evaluation.

A structured diagnostic approach that isolates identity, synchronization, policy, SCCM client or communication issues before remediation.

  • SCCM / MECM
  • Microsoft Intune
  • Windows 10/11
  • Microsoft Entra ID
  • PowerShell
  • Co-management

Read the case study

Identity, access and support

Active Directory, Citrix applications, ITSM incident and problem management.

Québec Ministry of Cybersecurity and Digital Technology (MCN) · July 2023 – present

SUP-04 — Active Directory identity administration and access-incident resolution

Lookup and diagnosis of user accounts, Active Directory objects and Windows access incidents: account state, groups, permissions, GPO, DNS and authentication, using RSAT and SuperConsole AD.

A diagnostic method that connects account, groups, authorization, policy and authentication to isolate an access cause before any authorized action.

  • Active Directory Domain Services
  • RSAT
  • SuperConsole AD
  • GPO
  • Windows 10/11
  • DNS

Read the case study

MCN, Québec and La Poste du Burkina Faso · 2015 – present

SUP-06 — Diagnosing and resolving access incidents for virtualized Citrix applications

Diagnosis of Citrix connections, sessions and applications: Citrix Workspace, StoreFront, Delivery Controller, VDA, Active Directory, Director and Studio in a conceptual published-applications architecture.

A component-based diagnostic approach distinguishing connection, resource visibility, launch, session, permissions and VDA availability before controlled resolution.

  • Citrix Workspace
  • Citrix Director
  • Citrix Studio
  • Citrix Virtual Apps and Desktops
  • Active Directory
  • Windows 10/11

Read the case study

MCN, Québec and La Poste du Burkina Faso · 2015 – present

SUP-05 — Managing incidents, problems and escalations in an enterprise IT environment

Structured management of incidents, requests, problems and escalations: prioritization, technical-team coordination, resolution documentation and management information, explicitly distinguishing ServiceNow work at MCN from coordination at La Poste du Burkina Faso.

A traceable support approach linking qualification, priority, assignment, escalation, coordination, resolution, knowledge base and recurring-incident follow-up.

  • ServiceNow
  • ITSM processes
  • Technical documentation
  • Incident tracking tools
  • Problem management

Read the case study

Infrastructure and continuity

VMware virtualization, protection and recovery, server migration, telephony and data centre.

La Poste du Burkina Faso · July 2015 – February 2022

Administering a VMware virtualized infrastructure

Administering a VMware vSphere environment — ESXi hosts, vCenter, clusters, virtual machines and resources — with a contribution to vSAN distributed storage administration, for an ISO 9001 certified organization of 119 branches.

A virtualized platform administered end to end — hosts, clusters, virtual machines, resources and vSAN storage — serving a network of 119 branches and more than 1,100 employees.

  • VMware vSphere
  • ESXi
  • vCenter
  • vSAN
  • Hyper-V
  • Dell EMC
  • +2

Read the case study

La Poste du Burkina Faso · July 2015 – February 2022

Business continuity and virtual machine protection

Day-to-day monitoring of two complementary protection mechanisms: EMC RecoverPoint replication to a remote site, tracked by consistency group and RPO/RTO indicators, and Commvault backups — jobs, retention and restores.

Two protection mechanisms monitored daily — replication by consistency group and backups with defined retention — for the services of a 119-branch network, under ISO 9001 documentation requirements.

  • EMC RecoverPoint
  • Commvault
  • VMware vSphere
  • vCenter
  • Dell EMC
  • PRTG

Read the case study

La Poste du Burkina Faso · July 2015 – February 2022

Windows Server 2012 to 2019 migration and endpoint standardization

Migrating the server estate to Windows Server 2019, with a rebuilt Windows image strategy (DISM), consistent GPOs and SCCM deployments across a fleet spread over 119 branches.

A standardized server and endpoint baseline: controlled images, consistent GPOs, and application and patch deployment driven from SCCM.

  • Windows Server 2012 / 2019
  • Active Directory
  • GPO
  • Hyper-V
  • SCCM
  • DISM
  • +3

Read the case study

La Poste du Burkina Faso · July 2015 – February 2022

Microsoft Teams telephony between head office and 119 branches

Deploying an AudioCodes SBC gateway to connect IP telephony to Microsoft Teams between head office and the 119 branches of the network.

Voice over IP integrated with Microsoft Teams between head office and the 119 branches, carried over the existing WAN.

  • Microsoft Teams Phone
  • AudioCodes SBC
  • IP telephony
  • Cisco
  • VLAN
  • VPN
  • +2

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ISBC SARL · December 2013 – June 2015

Secure data centre and application publishing for an internet service provider

Building a data centre for an internet service provider: pfSense and Fortinet firewalls, VPN, load balancing, Citrix XenApp application publishing and standardized Windows servers.

A working data centre for an internet service provider, with business applications published on Citrix and standardized servers.

  • pfSense
  • Fortinet
  • VPN
  • Load balancing
  • Citrix XenApp
  • Active Directory
  • +6

Read the case study

About

I started in 2009 in banking at United Bank for Africa, working on card payment systems, SAN/NAS storage and Active Directory in a PCI-DSS regulated environment.

I then led the regional IT division of La Poste du Burkina Faso, a network of 119 branches and more than 1,100 employees certified ISO 9001: budget, procurement, incident coordination, VMware virtualization, disaster recovery and SCCM deployments.

Since July 2023 I have been a consultant with Micro Logic, assigned to the Ministry of Cybersecurity and Digital Technology (MCN): SCCM and Intune co-management, Active Directory, Citrix, compliance and PowerShell remediation scripts.

My strength is connecting the endpoint, the identity and the infrastructure: I troubleshoot the full chain, from a failed application deployment down to the compliance policy or network link that explains it.

There is also a data and development side: at the MCN I designed databases and automated business processes in VBA from 2023 to 2025; before that I modelled and built line-of-business applications and APIs in C#/.NET, Java/Spring and JavaScript, on SQL Server, Oracle and MySQL. That dual background makes me as useful to product teams as to infrastructure teams.

I am currently building on that foundation toward infrastructure as code (Terraform, Ansible) and IT management, supported by six years of experience leading a division.

I am looking for an engineer or administrator role in IT infrastructure, Modern Workplace or virtualization, in Québec or elsewhere in Canada.

Three connected layers: endpoint, identity and infrastructure.

Skills

Grouped by domain. Every technology listed comes from delivered engagements.

Cloud and identity

  • Microsoft Azure
  • Microsoft Entra ID
  • Microsoft 365 (Teams, Outlook, OneDrive, SharePoint)
  • Active Directory, GPO
  • SuperConsole AD, RSAT
  • AWS (EC2, S3, DynamoDB)

Endpoint management

  • Windows 10 and 11
  • SCCM / MECM (applications, collections, client logs, return codes)
  • Microsoft Intune (MDM/MAM, co-management)
  • Windows Autopilot
  • WSUS, DISM, MSI/MSIX
  • Software Center, Company Portal

Virtualization

  • VMware vSphere, ESXi, vCenter
  • VMware vSAN, VCF
  • VMware Horizon
  • Citrix Virtual Apps and Desktops / XenApp
  • Citrix Director, Citrix Studio, Workspace app
  • Hyper-V

Security

  • Microsoft Defender
  • BitLocker, LAPS
  • Patch management and compliance policies
  • pfSense, Fortinet
  • PCI-DSS compliance
  • Microsoft Sentinel (training)

Automation and infrastructure as code

  • PowerShell (silent installs, validation, remediation)
  • VMware PowerCLI
  • Ansible
  • Terraform
  • Git
  • VBA (process automation)

Databases

  • SQL Server, Oracle, MySQL
  • MS Access (tables, relationships, integrity constraints)
  • Data modelling: MERISE, UML
  • Queries, stored procedures and dynamic reports
  • Performance tuning on large data volumes
  • Maintenance routines and system documentation

Software development

  • C# / .NET (ASP.NET Web API, ASP.NET MVC)
  • Java / Spring, Node.js, PHP / Symfony
  • VBA, SQL, C/C++, W-Language (WinDev/WebDev)
  • Integration: REST, SOAP, OpenAPI, WSDL, XML, RabbitMQ, Kong API gateway
  • Docker, Kubernetes, Git, CI/CD, Nginx, Apache
  • Analysis and methods: UML, MERISE, Agile/Scrum, JIRA

Interfaces and front-end

  • HTML5, CSS, JavaScript
  • Angular, AngularJS, React
  • Business forms with data validation
  • Dynamic reports driven by user criteria
  • Web application publishing (Nginx, Apache)
  • Astro and Tailwind CSS (this portfolio)

Storage, recovery and network

  • Dell EMC Unity, EMC and NetApp SAN/NAS
  • EMC RecoverPoint (RPO/RTO)
  • Commvault
  • Cisco (VLAN, VPN, Catalyst, 1800 routers)
  • TCP/IP, DNS, DHCP, PRTG
  • IP telephony, Microsoft Teams Phone, AudioCodes SBC

Management and ITSM practices

  • ServiceNow (incidents, requests, problems, changes)
  • Incident coordination and structured escalation
  • IT budget and procurement management
  • Project management (RBM), Agile/Scrum, JIRA
  • Procedure writing and knowledge base
  • Leading a regional IT division

Experience and education

Resume coming soon

Professional experience

  1. July 2023 – present

    Modern Workplace Systems Engineer (consultant)

    Micro Logic

    Engagement with the Ministry of Cybersecurity and Digital Technology (MCN), Québec

    Endpoint administration and support since June 2025; data solutions development from November 2023 to May 2025.

    • Administer SCCM/MECM: application deployment, upgrade and removal, collections and targeted deployments.
    • Troubleshoot deployment failures using SCCM status, client logs and return codes, then apply fixes.
    • Contribute to SCCM and Intune co-management administration and resolve device synchronization issues.
    • Deploy and track Windows security updates to keep the fleet compliant.
    • Perform lookup and support operations on Active Directory accounts and objects (SuperConsole AD, RSAT).
    • Configure and publish a line-of-business application with Citrix Virtual Apps and Desktops, integrated with Active Directory.
    • Own, document and resolve incidents and requests in ServiceNow following ITSM practices.
    • Develop PowerShell scripts for silent installation, validation and remediation.
    • Design MS Access databases and automate business processes in VBA (2023-2025).

  2. March 2022 – June 2023

    IT Project Manager

    IT Consulting House

    Ouagadougou, Burkina Faso

    • Analyze requirements and write functional and technical specifications.
    • Install, configure and maintain security solutions (firewalls, filtering, VPN) with Fortinet and pfSense.
    • Virtualize servers and systems to optimize resource usage.
    • Plan and supervise project delivery; write documentation and operating guides.

  3. July 2015 – February 2022

    Regional IT Division Manager

    La Poste du Burkina Faso

    Burkina Faso — 119 branches, more than 1,100 employees, ISO 9001 certified

    Technical and applications engineer from July 2015 to January 2016, then division manager from February 2016 to February 2022.

    • Lead the regional IT division: budget, procurement, incident coordination and management reporting.
    • Administer VMware vSphere, ESXi and vCenter environments and contribute to vSAN administration.
    • Monitor EMC RecoverPoint replication (consistency groups, RPO/RTO) and Commvault backups.
    • Migrate Windows Server 2012 to 2019; administer Active Directory, GPOs and Hyper-V virtualized servers.
    • Build Windows images (DISM) and deploy applications and updates with SCCM.
    • Administer the regional WAN (Cisco 1800 routers, Catalyst 2960 switches, VLAN, VPN) and monitor it with PRTG.
    • Deploy an AudioCodes SBC gateway for voice over IP between head office and the 119 branches (Teams).
    • Support the mail management application on Citrix and Microsoft 365 end users.
    • Automate packaging, patching and Windows 10/11 version inventory with PowerShell.

  4. December 2013 – June 2015

    IT Consultant (systems, networks and development)

    ISBC SARL

    Ouagadougou, Burkina Faso

    • Build a data centre for an internet service provider with pfSense and Fortinet (firewall, VPN, load balancing).
    • Install and publish line-of-business applications with Citrix XenApp, integrated with Active Directory.
    • Automate Windows Server and VMware administration with PowerShell and PowerCLI; version scripts with Git.
    • Standardize Windows Server 2008 R2/2012 servers and deploy Windows images (DISM, GPO).

  5. September 2009 – December 2013

    Software Solutions Engineer (card payments and infrastructure)

    United Bank for Africa (UBA)

    Ouagadougou, Burkina Faso

    • Administer EMC and NetApp SAN/NAS storage (Fibre Channel, iSCSI, NFS, SMB) and Dell, HP and IBM servers.
    • Administer Active Directory, secondary domain controllers and Zimbra mail.
    • Monitor the ATM/POS card payment system (PowerCard) on UNIX AIX and Oracle; manage Thales HSM keys.
    • Contribute to the PCI-DSS compliance project.
    • Act as technical contact for VISA and GIM-UEMOA; install and configure Cisco IP phones.

Education

2009

Engineering degree in computer science, software engineering technologies

Université Aube Nouvelle (formerly ISIG International), Burkina Faso

Comparative evaluation of studies completed outside Québec (MIFI): Bachelor’s degree in computer science.

2003

Analyst-programmer diploma

ISIG International, Burkina Faso

2015

Results-based project management (RBM)

Professional training

  • French — native speaker
  • English — professional working proficiency

Certifications

Completed training

Contact

For an opportunity in IT infrastructure, Modern Workplace or virtualization, send me a message: I reply quickly.